Understanding client needs isn’t just about keeping pace with today’s expectations, it's about anticipating tomorrow’s. At Thomson Reuters’ , Chief Operating Officer Angela Quinn joined Becky Halat, Morshed Alam, and Allen Capdeboscq, Jr. to explore how law firms can turn market insights into meaningful action.
Their discussion underscored a key takeaway: listening to clients is only the first step—success comes from translating these insights into smarter strategies, stronger relationships, and lasting value.